United States Postal Service in 454 North 1st Street

Customer Reviews about United States Postal Service:

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  My experience since my husband and I moved to the Country in Kalama, is that there is no consistency with our mail delivery. We are never sure if all our mail is getting here or delivered to someone else. I have had to call the post office regarding the delivery of small parcels that require a signature & have been met with NO CUSTOMER SERVICE. Not what we would expect from the US POSTAL SERVICE.
  By Colleen Duff, July 17, 2017
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  We have a few 'neighborhood' mail boxes, when I moved in, i went to the Kalama post office to get a key for my address's box. I paid the 40-something fee and ordered a key. Fast forward a couple weeks, they call me to come get my key. I get the key in an envelope with the mail unit and box number. The key opened the box, no problem. Fast forward another week or so, no mail ever comes to the box. I go to the office to see what's going on and they tell me they have a bunch of mail for my address that can't be delivered as my box is full. long story short..... they gave me the wrong unit number and the key given opened the boxes in BOTH UNITS! When I explained that the key opens both boxes, they did not care and were extremely rude. Avoid the Kalama PO if you can. I opened a box in Woodland and haven't had any problems.
  By holly clearwater, March 01, 2017
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  I have been in customer service my whole life and so I can sympathize with people who are as well. But there is no way in hell the people at the Kalama post office should be allowed to deal with any human. Rude as can be. I've lived in Kalama for 6 years and I cannot believe they still have jobs. If they don't like their job they should go somewhere else. Quit taking it out on the residents in Kalama. "We Deserve Better".
  By Columbia H, January 25, 2017
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  They have been delivering my mail to the wrong house since I moved here. They give me other people's mail all the time. Now, they are rejecting all parcel deliveries to my house because they say they can't access my house because they are too damn lazy to come up the driveway and leave the parcel on the porch. They don't leave a delivery notice so I have to follow up with merchants to find out what happened to my stuff. I am so furious with this post office, I could scream. I get Christmas cards sent in November delivered to me in the end of January. I don't receive bills or letters from my mortgage company. This is the most ridiculous post office I have ever experienced.
  By Ronnie Johnson, January 24, 2017

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